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Shipping Terms and ConditionsIdea Ribbon: Fast Domestic Shipping & International.
1) Orders will be shipped within 24. First time buyer please allow 48 hrs to process the order
2) Turn around time within 48 continental states; 4-6 business days.
3) For 1-2 day rush order, please call 1.800.851.0288 for immediate assistance.
Be noted: All shipping days,delivery days are business days. Our shipping dept will not ship anything out on Saturday and Sunday
4) All glass vases will be shipped by Fedex Ground; 4-6 business days
5)Will-Call pick up for Southern California orders will be available within 24 hours. No Fees.
Q&A about Idea Ribbon Services:
A: The average turn around time is about 4-6 business days for 48 US states. For HI, AK, Guam, PR, and VI (US) it may take 7-10 business days by US priority mail or express mail.
C: International shipping: Please see the detail at Domestic vs International Shipping.
1) Your order will be shipped from the nearest IdeaRibbon location.
2) For US 48 states: It will usually take 3-6 business days to deliver your order.
3) International orders: Idea Ribbon requires express mail shipping (4-7 business days to countries outside of the US). If a customer would prefer regular priority it will take 1-2 weeks to deliver depending on the location and the local post office.
4) USPS, Fedex Ground or UPS ground are used whenever possible. If your item requires rush order, 1-3 days Fedex express or USPS over night, 1 day and 2 day delivery zone. Please email us to make the arrangements and quote for the actual cost. $5.50 for rush order handling fee may be charged.
5) If you do not receive your items within 7 business days, please email us at email@example.com. We will reply back to you and fix any errors immediately.
We do not accept any cancellations once the order has been processed. We do not accept any partial returns and no such refunds will be made at any time. i.e. If a customers purchases 4 tulles and changes their mind about 1 tulle and wants to return it. We will not accept such returns, no exceptions.
International vs Domestic Shipping
For international shipping cost,Idea Ribbon will not charge shipping when checking out. International customers may submit order now, IdeaRibbon.com will email the actual cost when order received. The order will not be processed unless the international customer agrees with the actual shipping cost.