Return Policy

RETURNS: Idea Ribbon's return policy is quick and easy.

Please, e-mail us to get a return authorization number and return us the merchandise with 21 days.
There will be a 20% restocking fee, however.
All edible supplies, edible ink, glass vases, lingerie, costumes, intimate bridal items, and 3"x4" Organza bags are final sale. No return will be accepted on these items!
We do not accept any cancellations once the order has been processed. We do not accept any partial returns and no such refunds will be made at any time. i.e. If a customers purchases 4 tulles and changes their mind about 1 tulle and wants to return it. We will not accept such returns, no exceptions.

Rush Order: Idea Ribbon will not accept any return or cancellations for any rush orders or order shipped out by express mail. SHIPPING: Unlike other web stores whom charge very high shipping costs for extra profit, IdeaRibbon only charges the actual shipping plus very little packaging fees. The shipping charge placed on your order is estimated; however, most of time it is correct. For US domestic customers, you may check your order's shipping cost before filling out your credit card information by clicking "apply" after filling out your shipping address at the checkout page. However, if the shipping is either underestimated or overcharged, we will e-mail you at the time of processing your order.

Cancellation: No cancellation will be accepted once order placed online and phone. No exception