Q&A Questions & Answers about Idea Ribbon Services:
Q: Order on-line is secure?
A: Idearibbon.com processes all orders through (SSL) Secure Server,128 Bit Encryption which utilizes the highest state-of-the-art industry standard Secure Socket Layer (SSL) encryption technology to protect all personal information for secure e-commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Q: Can we place rush order?
A: Yes, please call 1-800-851-0288 press "1" or "0" for immediate help.
Q: How long it take idearibbon to turn around items ?
A: Average turn around time is about 3-6 business days for US 48 states. For HI , AK, Guan, PR, and VI (US) it may take 7-10 business days by US priority mail or express mail.
International shipping , please see the detail at international shipping part.
Q: Can customers check the shipping cost before filling out the credit card or payment information ?
A: Absolutely yes! Customers may check order's shipping cost before fill out your credit card information by clicking "apply " after filling out shipping address at checking out page before giving their payment information.
Q: Why Idearibbon.com can ship item promptly ?
A: Idearibbon.com is one of the traditional sellers on line who stocks thousands of items in its own warehouse, and does not practice the "0" stock strategy by applying shipping via drop-ship by third party.
Idearibbon.com is able to process and ship order promptly from its own warehouse, and its own inventory system after processing the payment of order. If for any reasons, Idearibbon.com can't do prompt shipping, they will tell the customer asap, and the order will not be charged at all. If customers like to wait for over 7 business days to ship out from Idearibbon, up to 5% discount of the back order item cost will be given to the customer upon receipt of the back order items. Any more questions please contact us through sales@idearibbon.com or via instant message through live help at home page
